Account Deletion and Retained Records

How To Delete Your Account

1. Open the supported Digital Sync account experience and sign in to the account you want to delete.
2. Go to the account or profile area and locate the deletion request option.
3. Confirm the deletion request when prompted.
4. If you no longer have access to the account experience, email support@thankyouforyourservice.co with the subject line Digital Sync Account Deletion Request and include your full name, the email address used for Digital Sync, and a callback phone number.

What Happens Next

Records, documents, and workspace data already held by TYFYS remain after login deletion under applicable client agreements. No automatic expiry is currently configured. A new account cannot inherit the original account's retained records. Contact support@thankyouforyourservice.co for record requests. We may ask you to verify your identity before reviewing a request.

Removing Data From Your Device

Deleting your TYFYS member login does not remove original files or local workspace history from your device. To remove local app data, delete the VA Doc Finder app from your device. This does not delete records already held by TYFYS.

Related Links

• Privacy Policy
• App Support
• Contact Digital Sync