Privacy Policy

Information We Collect

• Personal information you provide, such as your name, phone number, email address, and contact preferences.
• Claim-related information you submit through forms, including military service background and disability claim context.
• Medical information and supporting documentation you voluntarily provide for evaluation and care coordination.
• Technical information such as IP address, device/browser details, and website interaction data.

How We Use Your Information

• To respond to your inquiries and provide requested services.
• To coordinate evaluations, records review, and supporting documentation.
• To communicate by phone, email, and text message about your case and service updates.
• To improve our website, service quality, and customer experience.
• To maintain legal, regulatory, and security compliance.

Text Message (SMS) Communications

If you provide your mobile number and consent to receive texts, we may send service-related SMS messages. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP or contact us directly.

How We Share Information

We do not sell your personal information. We may share information only as needed to provide services, including with licensed medical providers, secure technology vendors, and legal/regulatory authorities when required by law.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, and destruction. No transmission method or storage system is guaranteed to be 100% secure.

Cookies and Analytics

We may use cookies and similar technologies to support website functionality and analyze traffic. You can control cookies through your browser settings.

Your Choices and Rights

You may contact us to request access, updates, or corrections to your personal information, or to ask questions about privacy practices.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.